- Introduction:
- Purpose: This Quotation Policy establishes the guidelines for requesting and providing quotations on PhenixBox. It aims to ensure a transparent and efficient process for both buyers and sellers.
- Scope: This policy applies to all users of the PhenixBox platform, including buyers and sellers involved in the quotation process.
- Requesting Quotations:
- Requirements: Buyers must provide detailed and accurate information about their needs, including product specifications, quantities, delivery requirements, and any other relevant details.
- Communication: All communication regarding quotations should be conducted through the PhenixBox platform to ensure transparency and record-keeping.
- Response Time: Buyers should specify the timeframe within which they expect to receive quotations from sellers.
- Providing Quotations:
- Accuracy: Sellers must provide accurate and detailed quotations that include product specifications, pricing, delivery terms, and any other relevant details.
- Validity: Quotations should clearly state the validity period during which the quoted prices and terms are applicable.
- Timeliness: Sellers are expected to respond to quotation requests within the timeframe specified by the buyer.
- Negotiation and Agreement:
- Negotiation: Both parties may negotiate the terms of the quotation, including pricing, delivery schedules, and other conditions. All negotiations should be documented through the PhenixBox platform.
- Agreement: Once an agreement is reached, both parties should confirm the terms in writing via the PhenixBox platform. This confirmation will serve as a binding agreement.
- Confidentiality:
- Information Protection: Both buyers and sellers are required to maintain the confidentiality of all information shared during the quotation process.
- Non-Disclosure: Any proprietary or sensitive information disclosed during the quotation process must not be shared with third parties without explicit permission.
- Dispute Resolution:
- Initial Steps: In case of any disputes arising from the quotation process, both parties should first attempt to resolve the issue through direct communication.
- PhenixBox Assistance: If the dispute cannot be resolved directly, either party may seek assistance from PhenixBox support for mediation.
- Compliance:
- Legal and Ethical Standards: All users must comply with applicable laws and ethical standards during the quotation process.
- Platform Policies: Users must adhere to all PhenixBox policies, including this Quotation Policy, to ensure fair and transparent transactions.
- Amendments to the Policy:
- Policy Changes: PhenixBox reserves the right to amend this Quotation Policy. Users will be notified of any changes, which will take effect immediately upon posting.
- User Agreement: Continued use of the platform after policy changes constitutes acceptance of the new terms.
- Contact Us:
- Support: For questions or concerns regarding the Quotation Policy, contact PhenixBox support at [email protected].
- Feedback: PhenixBox welcomes user feedback on the Quotation Policy to help improve the platform.
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