1. Payment Methods:
    • Accepted Methods: PhenixBox supports a variety of payment methods including credit/debit cards, bank transfers, and electronic payment systems.
    • Currency: Payments should be made in Thai Baht (THB).
  2. Payment Process:
    • Order Checkout: During the checkout process, buyers will be prompted to select their preferred payment method.
    • Payment Gateway: PhenixBox uses a secure payment gateway to ensure that all transactions are safe and encrypted.
  3. Payment Confirmation:
    • Notification: Once the payment is successfully processed, buyers will receive a confirmation notification via email and their PhenixBox account.
    • Seller Notification: The seller will also be notified of the successful payment and will proceed with order processing.
  4. Payment Issues:
    • Failed Transactions: In case of a failed transaction, buyers should check their payment details and try again. If the issue persists, they should contact their bank or payment provider.
    • Disputes: Any payment disputes should be resolved directly between the buyer and the seller. PhenixBox can assist in facilitating communication but does not mediate payment disputes.
  5. Refunds:
    • Refund Policy: Refunds are subject to the seller’s refund policy. Buyers should refer to the specific terms provided by the seller.
    • Processing Refunds: If a refund is approved, it will be processed through the original payment method. Buyers will receive a notification once the refund is processed.
  6. Security:
    • Data Protection: PhenixBox ensures that all payment data is securely encrypted and protected.
    • Fraud Prevention: Measures are in place to detect and prevent fraudulent transactions.