1. Quotations Overview: On the Phenix Box marketplace, quotations are provided by sellers to buyers. Phenix Box acts as a facilitator and not the owner of the products, so all quotations are managed directly between the buyer and the seller.
  2. Requesting a Quotation: Buyers can request a quotation for products they are interested in. To do so, buyers should:
    • Navigate to the product page and click on the “Request Quotation” button.
    • Provide necessary details such as quantity, specifications, and any special requirements.
    • Submit the request, and the seller will respond with a quotation.
  3. Receiving and Reviewing Quotations: Once a seller responds, buyers will receive a quotation containing:
    • Product details and specifications.
    • Price, including any applicable taxes or shipping costs.
    • Validity period of the quotation.
  4. Payment and Confirmation:
    • Make Payment: Buyers make payments through the PhenixBox payment system once the group purchase requirements are met.
    • Order Confirmation: After payment is confirmed, the seller will process the order and arrange for shipping.
  5. Group Purchase Benefits:
    • Discounts: Enjoy exclusive discounts and better prices by participating in group purchases.
    • Ease of Use: Simply click to join an existing group purchase without needing to organize a group yourself.
  6. Dispute Resolution: Any disputes related to group purchases should be resolved directly between the buyer and the seller. PhenixBox can assist in mediation but does not arbitrate disputes on behalf of either party.
  7. Contact Information: For assistance with group purchases, buyers should contact the seller directly through the PhenixBox messaging system. PhenixBox customer support is available to help with marketplace-related questions and facilitate dispute resolution if needed.