- Requesting a Quotation:
- Process: Buyers can request a quotation for products listed on PhenixBox directly from the seller by using the “Request Quotation” feature on the product page.
- Details Required: Buyers should provide detailed information about the desired quantity, specifications, and any other relevant requirements.
- Providing a Quotation:
- Seller Response: Sellers will review the quotation request and provide a detailed quotation including price, terms, and conditions within a specified timeframe.
- Quotation Format: The quotation should include item descriptions, quantities, unit prices, total price, payment terms, and delivery terms.
- Acceptance of Quotation:
- Buyer Review: Buyers should review the received quotation and confirm acceptance by responding through the PhenixBox platform.
- Agreement: Once accepted, the quotation forms a binding agreement between the seller and the buyer under the specified terms.
- Validity of Quotation:
- Time Frame: Quotations are typically valid for a specific period as defined by the seller. Buyers should ensure acceptance within this period.
- Modifications: Any modifications to the quotation terms should be mutually agreed upon by both parties and documented.
- Disputes and Clarifications:
- Resolution: Any disputes or need for clarifications regarding quotations should be resolved directly between the buyer and the seller.
- PhenixBox Assistance: PhenixBox can assist in facilitating communication but does not mediate disputes over quotations.
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